~/portfolio/projects/tcf-tef-canada-practice-tests/support.md

TCF / TEF Practice Tests Support
Education · v1.5
Something broken, missing, or confusing in TCF / TEF Practice Tests? Email is the way to reach a human — one developer builds and maintains this app, and reads what arrives.
Contact
For help, a bug report, or a feature request, email xiongemi@gmail.com.
What to include
A report with these details can usually be acted on without a round trip:
- The app name — TCF / TEF Practice Tests — and the version you are running (currently v1.5).
- Your device model, for example iPhone 15 or Pixel 8.
- Your iOS or Android version.
- What you expected to happen, what happened instead, and the steps that led there.
- A screenshot or screen recording, if it makes the problem easier to see.
Common questions
- How much does it cost?
- TCF / TEF Practice Tests is free. There is no trial, no unlock, and no subscription.
- Do I need an account?
- No. There is no sign-up, and no email address or password to give.
- How do I delete everything the app has stored?
- Deleting the app from your device removes the data it kept there.
- Is this an official TCF or TEF product?
- No. It is an independent practice app. Confirm exam formats and registration with the official examining bodies.
- Will it score me the way the real exam does?
- No. Practice results are for your own preparation and are not an official level or score.